Whither your files are held within our Archive Storage or within production going though our Production system, you have constant access to your documents while they are held on our premises. Any authorised individual requiring access to a file should email our production director (firstname.lastname@example.org), who will then ensure the requested file is either digitally capture and sent to client individual or if hard copy is required, file will be hand delivered by one of our drivers.
Requested files which are to be emailed or securely hosted via McPhersons LiveDrive cloud are normally with client within 1 hour of request. We do not offer a tiered response time for your requested files. If you need them, you get them, as quickly as we can.
Data Protection Act 1998 / 256bit AES Encryption
If the requested file is to be emailed, as per our Data Protection Act policy and procedures, the file will be sent using a prior agreed password with a 256bit AES encryption within a zip file. For Secure FTP hosting, clients may log-in to their account with McPhersons using the Client Log-in feature at the top of this page- See Client drop down menu.